Worldwide Shipping
As Svelto Stella, we deliver products to over 100 countries worldwide through our trusted partner courier companies. To ensure the highest level of customer satisfaction, your orders are carefully inspected and packaged before shipping with meticulous attention to detail.
Shipping via Partner Courier Companies
After placing your order, if you have a contracted courier company, we will deliver your products to the courier company you specify. In this case, your contracted courier company will deliver the products to you. Additionally, if you prefer to make the payment through your contracted courier company, the amount can be collected from an account opened in your name with the courier company. This option makes the payment and shipping process more flexible and convenient.
If You Do Not Have a Contracted Courier Company
If you do not have a contracted courier company, we at Svelto Stella work to provide you with the most suitable shipping solution. From among our partner courier companies, we determine the best pricing options based on the destination country, total weight, and dimensions of the products, and then contact you. Once the most favorable pricing is secured and approved by you, the shipping cost will be added to your total order amount, and you will be informed accordingly. You can complete the payment by selecting the most suitable payment method available in the Payment Options section.
Shipping Cost and Delivery Time
Shipping Cost Calculation: The shipping cost is calculated based on the total weight, volume, and destination country of the products. Based on these criteria, the most suitable price is offered to you.
Delivery Time: Depending on the courier company and destination country, your order is typically delivered within 2 to 20 days under normal circumstances. If you require urgent shipments or have special delivery requests, please inform us in advance.
Our Main Courier Companies
Our global courier network consists of reliable and fast international courier companies. The main courier companies we work with are:
DHL Express: Offers comprehensive services worldwide with its fast and reliable delivery network.
UPS: Preferred for shipments centered in the USA and Europe due to its effective solutions in global logistics.
FedEx: Has an extensive courier network worldwide with various delivery options.
TNT: Provides fast and secure delivery solutions for European and Asian countries.
Aramex: A reliable choice for regional shipments with a strong service network in the Middle East and Asia.
Through these courier companies, your products are delivered quickly and securely to the specified address. Thanks to the different service options provided by the courier companies, we offer the flexibility to customize delivery times and costs according to your needs.
Special Shipping Requests and Alternative Companies
If you wish to work with a different courier company or have a special shipping preference, please contact us in advance. We carefully evaluate your requests and make the necessary arrangements to work with your preferred courier company.
Note: For more information about our shipping processes and delivery options, you can contact our customer support team or send an email to contact@sveltostella.com.tr. Our goal is to deliver your products to you as quickly and safely as possible while ensuring your satisfaction.